Paper vs. Online Billing
Paper Billing
residential customers choosing this choice are billed every other month ( bi-monthly ). Paper bills can be mailed to the service address or an alternate mailing address, and with your paper circular you will receive print newsletters from the utilities. You can hush choose to make erstwhile payments online even if you receive your bills by mail .
Online Billing
To use electronic charge, you will first need to create an on-line utility account. You can use this option to pay either Seattle Public Utilities or Seattle City Light bills online. This option allows recurring payments or erstwhile payments online that can be made with your citation menu, debit calling card, or checking explanation numeral .
Bill Payment Options
We never charge extra “ convenience fees ” for any of these methods of requital. You options include :
- One-time payment
You can pay your Seattle Public Utilities and Seattle City Light bills without creating a user account, even if you receive a paper bill. Payments can be made with your credit card, debit card, or checking account number. Make one-time payments online by entering your account number and billing address ZIP code. - Online or paperless billing
To manage your account and pay bills automatically online, you will need to create an online account. You can use this option to pay either your Seattle Public Utilities or Seattle City Light bills electronically and allows for recurring or single payments by credit card, debit card, or checking account number. - Pay by phone
You have 24-hour automated access to enter your credit or debit card information privately over the phone by calling (877) 398-3531. If you would like to ask questions of a customer service agent before you pay by phone, call (206) 684-3000. After speaking to the agent about your questions, you will then be transferred to another agent to complete your payment. This is done to make sure your information is kept secure. - In person
We have many walk-in locations across Seattle for your convenience.
Past Due Accounts / Closed Accounts
If a bill is not paid by the due date, it is considered past due. past due bills are topic to further collection carry through. Depending on the duration of time an report balance is past due, far collection action could include late fees, past due notices or possible service pause until the balance is paid in broad. Review SPU ‘s placard, requital and collection policies ( pdf ).
If you received a beak from us for a close report, it ‘s because our records indicate that you inactive owe money for services used from a previous property you occupied when you were a customer. Although you may have incurred this debt months or years ago, we are providing you with an opportunity to pay your great counterweight by the due date of this comment. failure to pay this debt could have a negative impact on your accredit .
If your bill is past due, the best course of action is to call ( 206 ) 684-3000. If your water system service has been disconnected or if you have outstanding balance questions and/or believe your outstanding poise has already been paid, call ( 206 ) 684-5800 .
